FAQs
FAQ’s
Absolutely! We offer discounts for schools, community groups, children’s clubs and many more. To enquire please contact the location with your requirements and we’ll see how we can help!
Yes, we offer entry at a reduced rate of £5 per child with a MAX Card or proof of Carers allowance.
Yes we do! Simply book online for one twin and the second twin goes free. Please bring proof of date of births on your first visit.
We have a strict guidelines on capacity levels within each location and this enables us to provide a comfortable and safe environment for all our customers. We are a family company and would always encourage adults to join their children when playing.
We are now CASHLESS. We accept payment by all debit and credit card types. We also accept contactless payments including Apple Pay and Google Pay. We DO NOT accept cash payments at any of our locations.
We operate a booking system to control capacity and ensure everyone has an enjoyable visit. If you come to play without a ticket, we will always do our best to fit you in. However, on our busy days we strongly recommend you pre-book to guarantee entry. Pre booking online also makes check in much quicker so the little ones can get to playing without delay!
You can find our last entry time on the booking page. All play sessions are for two hours.
Prices can be found on our booking pages.
At peak times (school holidays, weekends and bank holidays) all our sessions are for two hours. During the week, when we are quieter you are more that welcome to stay and play for as long as you wish. If we need your table back one of the team will let you know.
We are happy for you to take pictures when visiting but only of your own children. Please refrain from taking photographs that may include other visitors.
Please click here to read our rules of play. We thank you for adhering to our rules when visiting. It ensures everyone has a fun filled, safe visit.
Absolutely! Our play frames are designed with adults in mind so adults are more than welcome to accompany children in the play areas.
Socks must be worn by anyone going into the play frames. Shoes are not permitted. We strongly recommend that clothing which covers arms and legs is worn to prevent friction burns from slides.
And don’t forget to make sure your pockets are empty before playing!
Yes. Children aged up to 12 years are welcome to play at Doncaster, Rotherham and Dinnington. Children up to 10 years are welcome to play at Sheffield.
Who supervises the children playing?
Parents or guardians are responsible for supervising their own children at all times. Should you need any help when in one of our centre, please just ask a member of the team.